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The city welcomes your feedback. An online service request can be made by visiting the Service Request page. Please fill out a Comments on the City Website online form for website comments.

City Hall is located at 1400 Highland Avenue in Manhattan Beach, CA 90266. Extended service hours for residents in the community, as well as vendors or business-owners are Monday through Thursday 7:30 AM to 5:30 PM, alternate open Fridays 8:00 AM to 5:00 PM, and can also be reach via phone (310) 802-5000. We are closed on all major holidays. Public parking is available adjacent to City Hall via 15th Street parking lot entrance.

Click on an image below to enlarge a map, or view an interactive Map Tour of City Parking Lots.

Alarm System Permit

  • Departments:Finance, Police
  • Divisions:Service, Permit Center
  • Phone:(310) 802-5181

Who needs an Alarm System Permit?

In accordance with Manhattan Beach Municipal Code 3.56 any individual or business that has a functioning alarm system installed at their residence or place of business inside the City of Manhattan Beach must obtain an Alarm System Permit.  When filling out the form, please type or print clearly in ink.

What is the purpose of an Alarm System Permit?

To give Police and Emergency Personnel adequate contact telephone numbers in case of an emergency. It also gives the Police a list of responsible parties who can respond to the alarm location in the event of a break-in.

To obtain an Alarm System Permit:

  1. Download and complete the Alarm System Permit Form.  Mail it with your total due to the address listed below. If you need any assistance please contact our office at (310) 802-5181.

  2. If you wish to apply in person, City Hall Finance Department office hours are Monday through Friday 8:00 AM to 5:00 PM City Hall is located at 1400 Highland Avenue.

Alarm System Permit Fee

Commercial and Residential                     $54.00

Annual Permit Renewal
(Permit expires December 31st, regardless of when the permit was first obtained)

Commercial and Residential                     $25.00 per calendar year

Fine for not having an Alarm System Permit

Commercial and Residential                     $190.00

Alarm System Permit Applications are processed through the Finance Department located inside City Hall on the second floor. The Alarm Administrator is responsible for all matters involving permits and alarm service providers.

False Alarms

What is a False Alarm?

A False Alarm is the activation of any alarm which results in a response by the Fire Department or Police Department where the activation of the alarm is caused by the failure, malfunction, improper installation, improper or lack of maintenance, negligence or intentional misuse and there is no safety issue and/or no intrusion by unauthorized persons.

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False Alarm Fact

Since the introduction of the False Alarm Program in 2004,
the number of false alarms has been reduced by over 60%.

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What does the false alarm program do?

  • Encourages the proper maintenance of alarm systems
  • Reduces the number of false alarms
  • Deploys Police Department resources in a more effective manner
  • Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises

How does the false alarm program work?

In an instance where the call turns out to be a false alarm the City will not charge for the first response in a calendar year. This will allow the alarm owner time to fix any problems with their alarm system.

False Alarms Fee Schedule per Calendar Year (January 1st - December 31st)
(Fees updated 7/1/2010)


Burglary Alarm Fine Panic/Robbery Alarm Fine *
1st false alarm No charge $290.00
2nd false alarm $190.00 $435.00
3rd false alarm $285.00 $580.00
4th false alarm $380.00 $580.00
5th false alarm $380.00 $580.00
6th false alarm $380.00 $580.00
7th false alarm Police response suspended

 

Charges apply to both Residential and Commercial Alarm owners

* Note: There are no free false alarms for Panic and/or Robbery alarms. 

The program is designed to give ample chances to Manhattan Beach alarm owners to fix any problems with their alarm system. The people most affected by this program are repeat offenders who do not fix their alarm system.

Alarm User Awareness Class (Alarm School)

A burglar or panic/robbery alarm user may attend Alarm User Awareness class (“Alarm School”) to obtain a refund for one paid false alarm activation fine. The alarm user shall be responsible for paying the $62 fee  for the class and may attend only one time in a twelve month consecutive period. Alarm school must be completed within one calendar year of false alarm fine invoicing.  For more information, call (310) 802-5181.

Appeals Process (Contest A False Alarm Charge)

Any person subject to a fine or other administrative penalty pursuant to this chapter shall have the right to request an Administrative Hearing before an impartial Hearing Officer within thirty (30) calendar days of notice of the imposition of fines and/or response costs under this chapter. To request such a hearing, the person requesting the hearing shall notify the Manhattan Beach City Clerk's Office in writing by the close of business of the thirtieth (30th) calendar day from the date of issuance of the notice.

The Manhattan Beach City Manager shall assign a neutral Hearing Officer to conduct such administrative hearings as may be required. The City may contract for the services of neutral Hearing Officers as appropriate and the Hearing Officers may be compensated for their services. Notwithstanding any other provision of this Municipal Code the decision of the hearing officer in any such appeal under this chapter shall be final.

The costs of the administrative hearing shall be assessed to the responsible person in addition to any other fines and penalties in the event that the citation or imposition of costs is upheld.

Send Request To:

City of Manhattan Beach
Attention: City Clerk’s Office
1400 Highland Avenue
Manhattan Beach, CA 90266


Questions Contact:
Manhattan Beach Police Department
Alarm Administrator
(310) 802-5181

What can you do to reduce false alarms?

  • Make sure those operating your alarm are familiar with alarm system operations.
  • Secure doors and windows before turning on system.
  • Beware of changes in the environment (i.e., new animals, design changes, seasonal decorations, plants, etc).
  • Notify monitoring facility of any and all changes (i.e., houseguests, name changes, change in phone number or contact information, new employees, termination of employees, etc).
  • Equipment should be routinely inspected and maintained by qualified personnel.

What are the most frequent human errors that cause false alarms?

  • Use of incorrect keypad codes.
  • Failure to train other authorized users.
  • Failure to secure doors and windows before turning on alarm.
  • Failure to notify monitoring facility of unscheduled openings or closings (for businesses using set schedules).
  • Failure to update authorized personnel list with monitoring facility.

What are the most frequent equipment problems that cause false alarms?

  • Improper application or installation of interior motion detectors.
  • Improper application or installation of outdoor beams.
  • Improper charging or checking of batteries.
  • Faulty equipment (i.e., panels, detectors, key pads, etc).

Download an Alarm System Permit (PDF).  When filling out the form, please type or print clearly in ink.  Download a False Alarm Reduction Program Pamphlet (PDF).

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