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What to Do if You or a Family Member Becomes Ill
If you or a family member becomes ill, please call your doctor for advice about treatment and testing. The city does not provide testing services. If you do not have a healthcare provider, please call 2-1-1 for the Los Angeles County Department of Health’s information line.
Our individual and community choices right now will determine how our hospitals are able to handle this virus. The CDC has recommended a ban of gatherings of more than 50 people for the next 8 weeks. We recommend having three weeks of food, medication and supplies on hand. Please limit contact with those outside of your family unit or dwelling as much as possible - it’s the right thing to do.
Mental Health Assistance
The Los Angeles County Department of Mental Health (LACDMH) supports the wellbeing of individuals in the City. When you hear, read, or watch news about an outbreak of an infectious disease, you may feel anxious and show signs of stress—even when the outbreak affects people far from where you live and you are at low or no risk of getting sick. These signs of stress are normal and may be more likely in people with loved ones in parts of the world affected by the outbreak. During an infectious disease outbreak, care for your own physical and mental health and reach out in kindness to those affected by the situation.
Should you need assistance, you may contact the Department of Mental Health's 24/7 Access Line at (800) 854-7771 to provide mental health support, resources and referrals.
A cloth face covering is a material that covers the nose and mouth. It can be secured to the head with ties or straps or simply wrapped around the lower face. It can be made of a variety of materials, such as cotton, silk, or linen. A cloth face covering may be factory-made or sewn by hand or can be improvised from household items such as scarfs, T-shirts, sweatshirts, or towels. You are asked to wear a cloth face covering over your nose and mouth when you must be in public for essential activities, such as shopping at the grocery store. Face coverings are not a substitute for existing guidance about social (physical) distancing and frequent handwashing. For more information on face coverings, please review the Guidance for Cloth Face Coverings (PDF).
Fear associated with the uncertainty of COVID-19 combined with restrictions on freedom of movement (stay-at-home), has contributed to a rise in incidents of domestic disturbance and violence. Advocacy groups recommend that family members and friends check-in with potential abuse victims noting outreach could help identify cases and reduce incidents of severe harm. If you or someone you know is in danger and needs assistance, call 9-1-1. If you are not sure about calling 9-1-1, start with 2-1-1. 211 is the County of Los Angeles’s central source for providing information and referrals for all health and human services. The 2-1-1 phone line is open 24 hours, 7 days a week, with trained Community Resource Advisors prepared to offer help with any situation, any time. If you are calling from outside Los Angeles County or cannot directly dial 2-1-1, call (800) 339-6993. Visit 211la.org for more information.
Help for Workers
The Employment Development Department of California provides a variety of support services to individuals directly affected by COVID-19. If your employer has reduced your hours or shut down operations due to COVID-19, you can file an Unemployment Insurance (UI) claim.
Help for Businesses Community
All levels of government are working to support our small businesses impacted by COVID-19.
Recognizing the economic impact that the novel coronavirus (COVID-19) will have on our local businesses the City Council has extended the deadline for Annual Business License Tax Submittals to June 30, 2020. Additionally, the City Council decided to postpone the activation of new user fees (Community Development Related and others) until July 1, 2020.
For information about loans from the federal Small Business Association (SBA), please visit the SBA’s website.
For information about assistance from California, visit the Employment Development Department website. Employers experiencing a slowdown in their businesses or services may apply for the UI Work Sharing Program to avoid layoffs, receive advice from the Rapid Response center, and/or request a 60-day extension to file their state payroll reports and/or deposit state payroll taxes.
Help for Vulnerable Populations
California recommends that all seniors over the age of 65 and those with chronic conditions stay in their homes. If you are at risk, stay home! If you need anything, reach out to your neighbors, ask for help on Nextdoor from those in your area, or call or those in your area over Nextdoor for assistance or call (310) 802-5000 for help facilitating assistance.
Listening to the Experts
Our duty as a city is to keep citizens informed with the latest updates COVID-19 and provide resources to assist citizens who may have been physically or financially affected in this time of crisis. However, the experts on COVID-19 operate at the County, State, and Federal Levels.
To get the current status on COVID-19, please see these resources: